Shipping Policy

Last Updated: November 6, 2025

At 99WatchesIndia, we’re committed to delivering your orders quickly, safely, and affordably across India. This Shipping Policy outlines how we process, ship, and deliver your products.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays are processed on the next working day.

Once your order has been shipped, you will receive a tracking number via email or SMS.

If any item is temporarily out of stock, our support team will contact you to confirm whether you’d like to wait, replace, or cancel that item.

2. Shipping Time

We deliver to most locations across India.

Region Estimated Delivery Time

Metro Cities (e.g., Delhi, Mumbai, Bangalore, Ahmedabad) 3–5 business days

Tier 2 & Tier 3 Cities 4–7 business days

Remote or Rural Areas 7–10 business days

Please note: Delivery times are estimates and may vary due to courier delays, weather, or unforeseen circumstances.

3. Shipping Charges

Free Shipping: On all prepaid orders above ₹499.

Standard Shipping Fee: ₹59 for orders below ₹499.

Cash on Delivery (COD): Available with an additional handling fee of ₹50.

All shipping charges (if applicable) are displayed during checkout before payment.

4. Order Tracking

Once your order is shipped, you’ll receive an email or SMS with your tracking ID and a tracking link to follow your delivery progress.

You can also track your order directly through our Order Tracking page on https://99watches.in

If you haven’t received tracking details within 3 days of placing your order, please contact us at support@99watches.in

5. Delivery Partners

We partner with leading and trusted courier services such as:

Delhivery
Blue Dart
DTDC
India Post
Ecom Express
Shiprocket

Our logistics partners are chosen to ensure your order reaches you as quickly and safely as possible.

6. Cash on Delivery (COD) Orders

COD orders are confirmed via phone or email before dispatch.

We may cancel unconfirmed COD orders to prevent fake or incomplete transactions.

Please ensure you are available to receive the package at the time of delivery. Refusing COD parcels may lead to suspension of COD eligibility for future orders.

7. Undeliverable or Returned Orders

If a shipment is returned to us due to an incorrect address, unavailability, or refusal at the time of delivery:

The order will be reshipped after confirmation, and additional shipping fees may apply.

If you prefer a refund instead, we will refund the product amount (excluding shipping charges) once the item is received back at our warehouse.

8. International Shipping

Currently, 99WatchesIndia ships only within India.

We are working on expanding to international delivery in upcoming time.

9. Damaged or Lost Packages

If your order arrives damaged, incomplete, or not at all:

Report it within 48 hours of delivery at support@99watches.in with your order ID and clear photos (for damage cases).

We’ll coordinate with our courier partner and arrange a replacement or refund as per our Return & Refund Policy.

10. Contact Us

If you have any questions about shipping, delivery, or tracking, please contact our support team:

📧 Email: support@99watches.in

📞 Phone: +91-9429451620

🏢 Address: 99WatchesIndia,

Shop No. G-3, Pearl Plaza, Riverside Road

Mota Varachha, Surat, Gujarat 395021